Privacy policy – Information about the processing of your personal data pursuant to Articles 13 and 14 DSGVO (General Data Protection Regulation)
1. Controller
Vienna Hobby Lobby – Freizeitverein für Kinder und Jugendliche
Address: Viktorgasse 3, Door 3, 1040 Vienna, Austria
Email: info@viennahobbylobby.com
2. Purpose and legal basis of processing
We process your personal data to fulfil our organisational aims (free leisure education for kids and teenagers), to respond to your enquiries, to administer newsletter subscriptions, to manage courses and to ensure the operation of the website.
The legal bases for this are:
3. Categories of personal data and their use
Course participation
For course registration, course implementation and impact measurement.
Course instructors
For course planning, course implementation, community management, contract fulfilment and impact measurement.
Youth leaders
For programme registration, programme implementation and impact measurement.
Contact enquiries (via website form)
For communication and responding to your enquiry.
Newsletter subscribers
For newsletter registration and delivery.
We use MailChimp, a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA, for newsletter distribution. Certification under the EU‑US Privacy Shield (see https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active) ensures that the EU’s data protection requirements are observed when data are processed in the USA. Further privacy information is available at http://mailchimp.com/legal/privacy/.
Website visits
For operation and optimisation of the website.
4. Retention period
Participant data are stored for the duration of the active course period and then archived for legally required retention periods (e.g. 7–10 years for funding bodies and tax purposes).
Contact enquiries are stored until your concern has been resolved, but for no longer than 1–2 years.
Website log data (including IP addresses) are stored for a maximum of 6–12 months, depending on the system.
5. Disclosure of data to third parties
Data are not passed on to third parties except to:
6. Use of cookies and tracking
Our website uses cookies and, where applicable, analytics tools (e.g. Google Analytics) to evaluate and improve website usage. You can disable cookies in your browser settings; however, this may restrict certain website functions.
7. Your rights as a data subject
Under the DSGVO you have the following rights:
8. Contact for data protection matters
If you have questions, requests for information or complaints, please contact:
Vienna Hobby Lobby – Freizeitverein für Kinder und Jugendliche
Email: info@viennahobbylobby.com
Subject: DSGVO / Data protection
9. Changes to this privacy policy
We reserve the right to amend this privacy policy as necessary (e.g. when new features are introduced or legal requirements change).
Last updated: 19 November 2025